RETURNS & REFUNDS
✨ REFUND & RETURN POLICY (INTERNATIONAL)
Please note that all international orders are final sale.
However, we accept returns and refunds (not exchanges) in the following cases only:
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You received the wrong item
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You received a defective item
📩 To request a return, contact us via Line: @marvymarvy or email at marvymarvy.official@gmail.com within 2 days after receiving your order.
Please include your order number, item code, and reason for return.
✅ Items must be:
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Unused and in original condition
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With all tags, labels, and packaging intact
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Returned only after approval from our staff
❌ We do not accept returns if:
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You changed your mind (size, color, etc.)
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Items were damaged after delivery
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The return wasn’t approved in advance
⏳ Refunds take 10–15 business days after we receive and inspect the return.
Timing may vary depending on your card issuer.